Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including when you fill out our contact form, send us an email, or communicate with us by other means. This may include:

• Your name and the name of your company
• Your email address and other contact details
• The content of your inquiry or message
• Information about your business and goals that you choose to share

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, pages viewed, and time spent on the site, through standard web analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you about our services
• Provide, operate, and improve our website and services
• Send you relevant updates or information if you have opted in to receive communications from us
• Comply with legal obligations and protect our legitimate business interests

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Data Protection

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

4. Third-Party Services

Our website may use third-party services such as web analytics providers and hosting platforms. These third parties may collect information about your use of our website in accordance with their own privacy policies. We are not responsible for the privacy practices of these third-party services.

We may also include links to external websites. We are not responsible for the content or privacy practices of those sites.

5. Cookies

Our website uses cookies to enhance your browsing experience and to help us understand how our site is used. For more detailed information about the cookies we use, please see our Cookie Policy.

6. Your Rights

Depending on your location, you may have certain rights in relation to your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us at contact@transcendprime.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: contact@transcendprime.com
• Company: Transcend Prime Tech Limited
• Location: Hong Kong